This Privacy Policy explains how [Company Name] (“we”, “us”, “our”) handles personal information collected through [Website URL]. It applies to visitors, enquirers, and customers of our wholesale and export food business.

Data We Collect

We may collect information you provide directly — such as your name, company, email address, phone number, delivery and billing details, and the content of any enquiry — as well as technical data gathered automatically, such as your IP address, browser type, device information, and pages viewed.

How We Use It

We use personal information to respond to enquiries, prepare quotations, process and fulfil orders, provide customer support, comply with legal and accounting obligations, and improve our website and services. We process this data on the basis of [your consent / performance of a contract / our legitimate business interests], as applicable.

Cookies

This website uses cookies and similar technologies, including analytics cookies, to keep the site functioning correctly, remember preferences, and understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings, though some features may not work as intended if you do. [Insert details of any cookie consent banner or tool you use.]

Third Parties

We may share data with trusted service providers who help us operate, such as website hosting, analytics providers (for example, generic web-analytics services), payment processors, and logistics or shipping partners. These parties may only use the data to provide their service to us. We do not sell your personal information. [List your key processors here.]

Data Retention

We keep personal information only for as long as needed for the purposes described above or as required by law — for example, retaining transaction records for [timeframe / statutory period]. When data is no longer needed, we take reasonable steps to delete or anonymise it.

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

Contact

For privacy questions or to exercise your rights, contact [Company Name] at [Email Address], [Company Address], or via our contact page.